Managed Services is the practice of transferring day-to-day management of certain areas of business operations as a method of improving efficiency as well as possibly, at a lowered toal cost. Managed Services is not new to technology organizations. When IBM mainframe computers were the only processing machines available, organizations were using a provider to 'time share' the machine's availability for the core processing needs. With the advent of more affodable server platforms, there was a trend to manage the infrastructure and applications inside the enterprise. However, this has proven to be not as effective from the TCO (Total Cost of Ownership) standpoint. The introduction of SaaS (Software-As-A-Service) gave organizations a radical view to think about how services can be outsourced and managed.

(1) Infrastructure (Managed Infrastructure Services - MIS)

EphronTech's Managed Infrastructure Service (MIS) is the cornerstone of our service delivery architecture. We host our infrastructure with highest standards in full redundancy, high availability and security.

EphronTech's comprehensive MIS gives our clients the ability to reduce costs and improve service levels. Customers can implement a complete remote service solution or simply start with remote monitoring for a portion of their network, a select site, or a group of servers. EphronTech's MIS is based on a sophisticated architecture that is open and scalable which results in providing our clients with a consistent, consolidated management view of their environment.

For more details on MIS, please click here.

(2) Applications (Managed Applications Services - MAS)

EphronTech's Managed Application Services (MAS) offers comprehensive management and hosting for leading applications such as Microsoft Exchange, Oracle applications and SAP as well as domain specific open source applications such as Oasis. Custom tailored to he client, Ephrontech provides a hosted, cost effective, secure, and flexible application environment. EphronTech's core objecctive is to deliver a one-stop managed application solution that reduces costs, improves efficiencies, tightens security, and streamlines the client's operation to get most out of the invested made in the application.

EphronTech completely manages the application in a secure and reliable hosted environment with an expert project team ready to handle questions or requests. We will install and monitor, resolve problems, apply patches, install upgrades, and fix bugs before they have a chance to affect the business operations.

For more details on benefits of using our MAS, please click here.